Description:
Dr. Uwe Reinhardt, one of the nation's leading authorities on healthcare economics, surveys the challenges facing the American health system in the next decade and its implications for IT executives. Dr. Reinhardt will discuss the utopian solutions now being debated and explore how a more energetic application of IT, appropriately backed with substantial public funding, could address many of the challenges ahead. (Must be a CHIME member to attend)

Speaker Information:
Uwe Reinhardt, PhD
James Madison Professor of Political Economics; Professor of Economics and Public Affairs, Woodrow Wilson School of Public and International Affairs, Princeton

Level:
Intermediate

Location:
Convention Center

Room:
330

Description:
"What others call complaints," says John Timmerman, "we call opportunities." Ritz-Carlton is the only service company to have won the Malcolm Baldrige National Quality Award twice. Mr. Timmerman will share the employee selection, orientation, training, and empowerment strategies that have earned the Ritz-Carlton its enviable reputation for legendary service and offer insights into how to make the most of similar opportunities within your own organization. (Must be a CHIME member to attend)

Speaker Information:
John Timmerman
Vice President, Quality & Program Management, The Ritz-Carlton Hotel Company, L.L.C.

Level:
Intermediate

Location:
Convention Center

Room:
330

Speaker Information:
Kim Slocum, FHIMSS
President, KDS Consulting, LLC
Kenneth Klineberg
Vice President - Hospital Strategist - Clinical Solutions Group,, ALLSCRIPTS

Level:
Intermediate

Objectives:

• Review issues related to the US healthcare IT environment
• Discuss the blending between healthcare delivery, policy and finance and being an astute healthcare leader
• Review the critical skills needed to effectuate change in healthcare information technology
• Discuss making a compelling case for change

CEUs Information:
ACHE (American College of Healthcare Executives )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
202 B

Fee:
$125.00

Description:
What is Health 2.0? Blogs, wikis, podcasts, user-generated videos and specialized searches are generating a fundamental shift away from the traditional flow of information as defined by the current healthcare system. Will these tools be subsumed into the system? Should health system CIOs care? Matthew Holt will bring his own unique perspective on Health 2.0's economic, sociopolitical, and competitive imperatives and what it could mean for all of us. (Must be a CHIME member to attend)

Speaker Information:
Matthew Holt
Healthcare Strategist, CIO, Matthew Holt Consulting

Level:
Intermediate

Location:
Convention Center

Room:
330

Description:
In this presentation, Colonel Ragsdale weaves his tenure as a technologist with his active duty experience as an Army Colonel. With a deep understanding of the new 'what's-in-it-for-me' workforce, he discusses how West Point leadership and mentoring models create a practical approach for the contemporary CIO. (Must be a CHIME member to attend)

Speaker Information:
Colonel Daniel Ragsdale, PhD, US Army
Vice Dean for Education, United States Military Academy

Level:
Intermediate

Location:
Convention Center

Room:
330

Description:
Current status of e-prescribing standards will be provided, as well as suggestions for improvement and industry action. Will also discuss e-prescribing's effect on outcomes and clinician workflow. ACPE Number: 204-999-08-023-L04P (1.0 credit hour)

Speaker Information:
P. Jon White, MD
Health IT Director, Agency for Healthcare Research and Quality
Rochelle Woolley
Principal, Woolley & Associates

Level:
Advanced

Objectives:

• Provide information on recent Federal activities related to e-prescribing standards, as well as status updates of the standards themselves
• Discuss current limitations of the standards deemed "not ready" for implementation under Medicare Part D
• Discuss implementation and workflow considerations associated with use of e-prescribing from a prescriber perspective
• Examine early findings related to outcomes associated with e-prescribing use. For example, use of on-formulary medications and generics, medication errors and adverse drug events

CEUs Information:
ACHE (American College of Healthcare Executives )
ACPE (Accreditation Council for Pharmacy Education)
AHIMA (American Health Information Management Association )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
209 A

Description:
Clinical decision support systems coupled with CPOE can improve the quality and efficiency of patient care. They can also produce many unintended adverse consequences related to content and presentation. Learn how to identify and avoid these consequences.

Cosponsor:
In Collaboration with SIIM/SCAR

Speaker Information:
Dean Sittig, PhD
Director, Applied Research in Medical Informatics, Northwest Permanente

Level:
Advanced

Objectives:

• Describe the different types of unintended adverse consequences related to the design, development, implementation and maintenance of clinical decision support systems
• Understand what other institutions have done to address the unintended adverse consequences of their own clinical decision support systems
• Develop management strategies to help minimize the potential impact of these previously unintended adverse consequences within your organization

CEUs Information:
ACHE (American College of Healthcare Executives )
AHIMA (American Health Information Management Association )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
224 D

Description:
A leading academic medical center implements context-aware workflow software to automatically track patients, staff and medical equipment in the emergency department resulting in improved patient flow.

Speaker Information:
L. Villarin, MD, FACEP
Chief Medical Informatics Officer: Acute Care, Albert Einstein Health Network

Level:
Intermediate

Objectives:

• Understand how a leading academic medical center has improved patient flow and the operating performance, clinical efficiency and patient safety of their emergency department through the implementation of a context-aware patient tracking system
• Understand the role of context-aware tracking software to translate real-time location data into clinical and operational contexts that can support caregivers to anticipate and manage patient flow
• Understand how the emergency department can impact enterprise-wide patient flow through the integration of automatic tracking systems for patient admissions

CEUs Information:
ACHE (American College of Healthcare Executives )
AHIMA (American Health Information Management Association )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
230 B

Description:
Marketing your healthcare IT department so everyone knows how IT's efforts make everyone's job easier are crucial steps in keeping staff, customers (and boss) happy.

Speaker Information:
Steven Bennett, MA
Vice President, Snelling Executive Search
Charles Christian, FHIMSS, FCHIME
Director of Information Systems and CIO, Good Samaritan Hospital

Level:
Intermediate

Objectives:

• Understand your audience(s) and their priorities
• Discuss how to brand IT: Is your department viewed as a Yugo or a Lexus
• Identify new and improved marketing IT projects
• Develop public relations methodology and marketing materials for the IT division
• Explain customer service within the IT group: Would you like fries with that

CEUs Information:
ACHE (American College of Healthcare Executives )
AHIMA (American Health Information Management Association )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
304 A

Description:
Learn the steps taken by Wheaton Franciscan Healthcare, an 8000 employee healthcare provider in the Midwest, to ease associate adoption of an automated scheduling system.

Speaker Information:
Maureen Furno, R.N., M.S.
Regional Director Staffing and Scheduling, Wheaton Franciscan Healthcare
Aaron Fausz, Ph.D
Change Management Consultant, Kronos Incorporated

Level:
Intermediate

Objectives:

• Define the sources of support for the change as well as sources of resistance to the change
• Demonstrate how to increase associate acceptance and use of the new system
• Identify training mechanisms that will help associates effectively learn the new system
• Outline the organizational factors necessary to support the use of your new system

CEUs Information:
ACHE (American College of Healthcare Executives )
AHIMA (American Health Information Management Association )
CME (Continuing Medical Education)
CNE (Continuing Nurses Education )
CPHIMS (CPHIMS Certification)

Location:
Convention Center

Room:
307 A