Management Engineers - Process Improvement Professionals

Description:
Key to patient safety is a comprehensive approach to consider all facets of appropriately engineered staffing requirements, particularly in the area of Nursing where safe staffing is an on-going consideration

Speaker Information:
Frank Overfelt, MBA, FHIMSS, CHE
President, Delta Healthcare Consulting Group
Susan Newbold, PhD, RN-BC, FAAN, FHIMSS
Associate Professor, Nursing Informatics, Vanderbilt University School of Nursing

Level:
Intermediate

Objectives:

• Identify the components which must be considered in establishing safe staffing requirements
• Describe how "one-size fits all" approaches to staffing are inadequate to assuring safe staffing
• Identify how management engineering can support and guide nursing and organizational leadership, fostering the development of staffing practices responsive to changing patient acuity and local resources

Location:
Convention Center

Room:
S 405b

Description:
Mention clinical dashboard and an analogy to a jetliner cockpit may be quickly drawn by visionaries in the healthcare industry. It only makes sense that just as the wide array of dials and gauges provide the airline pilot with a wealth of detail regarding the real-time operation of the plane so too can the a clinical dashboard provide management with a real time view of key, "delivery of care" performance indicators. In practice however, the airliner pilot will tell you that the demands on his attention only leave time to focus on a handful of critical instruments. Every other indicator is simply for reference when and if a problem arises. This same principal holds true in the fast paced clinical environment. While there are scores of performance indicators that could be measured in any care delivery process, this one hour session will focus on the handful of indicators that most accurately reflect the quality of care currently being delivered and discuss the methodologies for managi

Speaker Information:
Cindy McKinney, MBA, FHIMSS
Director of Healthcare, IBM Healthlink Solutions
Henry Tenavitz
Chief Intellectual Property Officer, Versus Technology, Inc.

Level:
Intermediate

Objectives:

• Identify ways in which the clinical dashboard can provide a view of real-time indicators.
• Assure that selection of indicators that are appropriate for your organization
• Discuss the methodology for managing the selected indicators

Location:
Convention Center

Room:
S 405 b

Description:
In this session, we will discuss the results from an empirical study of recent Lean and Six Sigma projects, and try to separate the hype from the real value that organizations are experiencing with these initiatives. We will share the actual results of the ME-PI survey of hospitals and health systems who are using these initiatives in practice, and describe obstacles to their implementation, key success factors, lessons learned, and performance metrics that are being impacted.

Speaker Information:
James Langabeer II,, PhD, PMP, FHIMSS
Associate Professor, Management, University of Texas at Houston
Jami DelliFraine, PhD
Assistant Professor, Management, University of Texas at Houston

Level:
Intermediate

Objectives:

• Understand how Lean and Six Sigma are being used in healthcare today
• Describe the common lessons learned from multiple healthcare organizations
• Discuss ways that these initiatives can be adapted to better fit the industry and achieve greater value

Location:
Convention Center

Room:
S 405 b